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A/S center

  • What is the filter replacement frequency?

    For general households, filter replacement is recommended once every six months based on 10 liters per day.

    Domestic and overseas users with poor water quality, and patients with poor health, 3 months,

    It is difficult to set a replacement cycle for showering or cleaning purposes other than drinking.

  • How do I change the filter?

    Most of our filters are easy to replace.

    In particular, the new product is designed to be easily replaced by anyone.

    Please refer to the instructions for use, but if you have any difficulties, please contact us.

  • What should I do if there is a leak or need an A/S?

    If you have any problems, please contact the customer center.

    It could cost you money, so please contact us.

  • What is the warranty period?

    It is one year from purchase date.

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